Terms & Conditions

Last Updated: August 30, 2026
Welcome to Maven Ambassadors. These Terms & Conditions (“Terms”) govern your access to and use of the Maven Ambassadors website, services, and related communications (collectively, the “Services”). By accessing or using this website, submitting an inquiry, requesting a consultation, or engaging Maven Ambassadors for staffing services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use this website or submit an inquiry.
1. About Maven Ambassadors
Maven Ambassadors (“Maven Ambassadors,” “Maven,” “we,” “us,” or “our”) provides professional staffing and promotional talent for marketing, advertising, events, and experiential campaigns. Our services may include, but are not limited to:
  • Brand ambassador staffing
  • Event staffing
  • Promotional models
  • Street teams
  • Seasonal pop-ups
  • Product launches
  • In-store demonstrations
  • Trade shows and conventions
  • Corporate events
  • Sporting events and concerts
  • Brand activations
  • Product sampling and demonstrations
  • Consumer engagement and experiential marketing
Specific services, staffing requirements, rates, schedules, responsibilities, and other project terms may be established separately through a proposal, estimate, booking confirmation, agreement, or statement of work.
2. Website Use
You may use this website for lawful purposes and in accordance with these Terms.
You agree not to:
  • Use the website for any unlawful or fraudulent purpose;
  • Attempt to gain unauthorized access to the website or its systems;
  • Interfere with or disrupt the operation or security of the website;
  • Submit false, misleading, or fraudulent information;
  • Copy, reproduce, distribute, or exploit website content without permission;
  • Use automated systems, bots, scraping tools, or similar technology to collect information from the website without our prior written consent; or
  • Use the website in a manner that could damage Maven Ambassadors, its clients, talent, reputation, or business operations.
We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
3. Consultation and Staffing Requests
Submitting a consultation or staffing inquiry through our website does not create a binding agreement or guarantee that Maven Ambassadors will provide staffing services.
Information submitted through our website may be used to evaluate your project, determine staffing requirements, prepare a proposal or estimate, and communicate with you regarding your inquiry.
A staffing engagement is not considered confirmed until the applicable terms have been accepted by both parties and any required booking documentation, deposit, payment, or other requirements have been completed.
4. Staffing Services and Talent
Maven Ambassadors makes reasonable efforts to provide professional, qualified, and appropriately matched talent based on the information and requirements provided by the client.
Talent availability is subject to change. Requested individuals, quantities, dates, locations, or specific talent characteristics cannot be guaranteed unless expressly confirmed in writing.
Maven Ambassadors may provide substitute talent when circumstances outside our reasonable control affect a confirmed booking. We will make reasonable efforts to provide a suitable replacement and communicate material changes to the client.
Clients are responsible for providing accurate information regarding event dates, locations, schedules, duties, working conditions, dress requirements, physical requirements, expected interactions, and any other conditions relevant to the assignment.
5. Client Responsibilities
Clients engaging Maven Ambassadors agree to provide a safe, professional, and appropriate working environment for assigned personnel.
Clients are responsible for providing accurate event information and timely instructions necessary for talent to perform the agreed services.
Clients must not require talent to perform duties that are materially different from the agreed assignment without prior approval from Maven Ambassadors.
Clients are also responsible for obtaining any permits, venue approvals, event credentials, insurance, licenses, or other permissions required for their event or activation unless otherwise agreed in writing.
6. Rates, Payments, and Additional Charges
Staffing rates, minimum booking requirements, deposits, travel expenses, overtime, cancellation fees, rush fees, administrative fees, and other applicable charges will be communicated to the client as part of the applicable proposal, estimate, booking confirmation, or agreement.
Unless otherwise stated in writing, payment terms specified in an applicable invoice or agreement will control.
Additional charges may apply when an assignment changes after confirmation, including changes to:
  • Event dates or times;
  • Event location;
  • Number of personnel;
  • Hours worked;
  • Scope of services;
  • Job responsibilities;
  • Travel requirements;
  • Call times or extended hours; or
  • Other material booking requirements.
The client is responsible for approved additional charges associated with changes requested by the client or circumstances attributable to the client.
7. Cancellations and Changes
Staffing personnel are scheduled and reserved based on confirmed bookings. Cancellations or substantial changes may therefore result in cancellation fees or other charges.
Applicable cancellation policies, notice requirements, and fees will be stated in the applicable booking agreement, proposal, or confirmation.
If no separate cancellation policy has been provided, Maven Ambassadors may charge reasonable fees for commitments, preparation, staffing, travel, administrative costs, or other non-refundable expenses incurred in connection with the booking.
Maven Ambassadors reserves the right to cancel or modify a booking when circumstances outside our reasonable control make fulfillment impractical or unsafe.
8. Event Conditions and Safety
Maven Ambassadors is committed to providing professional staffing services in a safe and respectful environment.
Clients must promptly notify Maven Ambassadors of any known safety concerns, hazardous conditions, unusual working conditions, security concerns, or other circumstances that could reasonably affect assigned personnel.
Maven Ambassadors may remove or decline to place personnel at an event if we reasonably determine that conditions are unsafe, unlawful, abusive, discriminatory, or otherwise inappropriate.
9. Photos, Video, and Marketing Materials
Unless otherwise agreed in writing, Maven Ambassadors may request or receive photographs, videos, campaign materials, or other content relating to staffing assignments for purposes of documenting services and evaluating campaign performance.
Any use of client trademarks, logos, photographs, videos, or other proprietary materials will be subject to applicable client permissions and agreements.
Maven Ambassadors will not knowingly imply that a client endorses Maven Ambassadors beyond the scope of the parties’ agreed relationship.
10. Intellectual Property
All content on this website, including text, graphics, logos, photographs, designs, trademarks, service marks, branding, layouts, and other materials, is owned by or licensed to Maven Ambassadors and is protected by applicable intellectual property laws.
“Maven Ambassadors” and associated branding may not be copied, reproduced, modified, distributed, or used without prior written permission.
You may view and use website content for your personal or legitimate business evaluation of Maven Ambassadors’ Services. No ownership rights are transferred to you.
11. User-Submitted Information
If you submit information through our website, including through a consultation form, you represent that the information you provide is accurate and that you have the right to provide it.
You should not submit confidential, proprietary, trade-secret, financial, personal, or other sensitive information through the website unless specifically requested and appropriate safeguards have been provided.
Submission of information through the website does not create a confidential or fiduciary relationship unless separately agreed in writing.
12. Privacy
Your use of this website may involve the collection and processing of personal information. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Third-Party Websites and Services
This website may contain links to third-party websites, platforms, social media accounts, or services.
Maven Ambassadors does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.
Your use of third-party websites is subject to the terms and policies established by those third parties.
14. Disclaimer of Warranties
The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
Maven Ambassadors does not warrant that:
  • The website will always be available or uninterrupted;
  • The website will be free of errors, viruses, or other harmful components;
  • Information on the website will always be complete, accurate, or current; or
  • Any particular result will be achieved through use of our Services.
Nothing in these Terms is intended to exclude or limit any warranty or right that cannot lawfully be excluded or limited under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Maven Ambassadors and its owners, officers, employees, contractors, agents, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the website or Services.
Nothing in these Terms limits liability to the extent such limitation is prohibited by law, including liability that cannot legally be waived or limited.
Any additional limitations of liability applicable to a particular staffing engagement will be governed by the applicable client agreement or statement of work.
16. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Maven Ambassadors and its owners, officers, employees, contractors, agents, and representatives from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from:
  • Your violation of these Terms;
  • Your misuse of the website;
  • Information you submit that is false, misleading, or unlawful;
  • Your violation of applicable laws or regulations; or
  • Your acts or omissions in connection with an event or staffing engagement.
This provision does not require you to indemnify Maven Ambassadors for matters caused by Maven Ambassadors’ own negligence or misconduct to the extent prohibited by applicable law.
17. Independent Agreements
These Terms govern general use of the website and Services. A separate written agreement, proposal, statement of work, booking confirmation, or other document may contain additional or different terms applicable to a specific staffing engagement.
If there is a conflict between these Terms and a subsequently executed written agreement governing a specific engagement, the specific agreement will control to the extent of the conflict.
18. Compliance With Law
Both parties agree to comply with applicable federal, state, and local laws and regulations in connection with their use of the website and any staffing engagement.
Nothing in these Terms is intended to alter the legal status, classification, or rights of any worker, employee, contractor, client, or other party where such status is determined by applicable law.
19. Changes to These Terms
Maven Ambassadors may update or modify these Terms from time to time.
Updated Terms will be posted on this website with a revised “Last Updated” date. Your continued use of the website following publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by law.
20. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute relating to these Terms or the use of the website will be subject to the jurisdiction and venue specified in any applicable written agreement between the parties. If no separate agreement applies, disputes will be handled in a court of competent jurisdiction as permitted by applicable law.
21. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
22. Entire Agreement
These Terms, together with any applicable Privacy Policy and any separate written agreement governing Services, constitute the applicable understanding between you and Maven Ambassadors regarding the subject matter addressed herein.
23. Contact Us
If you have questions about these Terms & Conditions or our Services, please contact Maven Ambassadors through the contact information provided on our website.
Maven Ambassadors
Professional Brand Ambassador & Event Staffing
Los Angeles, California